"I’m very happy that they did come up with a patch as soon as an issue was discovered," Kretzer said. "That’s a far more responsible approach than Steve Jobs’ original response [to the iPhone 4 antenna issues] of 'Just don't hold it that way.'"
As a longtime Apple hater, I have to confess a slight bit of schadenfreude about the whole “death grip” issue with the iPhone 4. Admittedly, people are probably making it a bigger deal than it is, but when you’re talking about the public image of a major company, perception is everything. It would have been for Jobs to just admit there was a problem and be more responsive to people’s concerns.